Contact information

CONTACT INFORMATION

We’re here to help! If you have questions about our products, orders, digital-product delivery, shipping, returns, refunds, or anything else related to SUHANI, please get in touch with us.

CUSTOMER SUPPORT

Store Name:
SUHANI

Email:
shcollectiveofficial@gmail.com

Phone / WhatsApp:
7001020895

Business Address:
ROSHANBAGH, LALBAGH, MURSHIDABAD, WEST BENGAL

Customer Support Hours:
8 PM- 10PM

Typical Response Time:
We aim to respond to customer enquiries within 1-2 business days.

HOW WE CAN HELP

You can contact us regarding:

  • Product questions

  • Order status

  • Digital-product access or delivery issues

  • Shipping and tracking

  • Damaged or defective products

  • Returns and refunds

  • Exchanges

  • Payment or checkout issues

  • General enquiries

  • Other questions relating to your purchase

ORDER SUPPORT

For questions about an existing order, please include your order number in your message.

Providing your order number and a brief description of the issue helps us respond more quickly.

For damaged, defective, or incorrect physical products, please include photographs or other relevant information where appropriate.

DIGITAL PRODUCTS

Digital products are delivered electronically, generally instantly or within a few minutes after successful payment.

If you have completed a purchase but cannot access your digital product, please contact us at shcollectiveofficial@gmail.com with your order number.

We will make reasonable efforts to help resolve genuine access or delivery issues.

Please note that digital products are non-returnable and non-refundable, except where otherwise required by applicable law or stated in our policies.

BUSINESS ENQUIRIES

For business, partnership, supplier, wholesale, or other commercial enquiries, please contact:

Email:
shcollectiveofficial@gmail.com

PRIVACY AND DATA REQUESTS

For privacy-related questions or requests concerning your personal information, please contact:

Email:
shcollectiveofficial@gmail.com

Please refer to our Privacy Policy for additional information about how we collect and process personal information.

IMPORTANT

Please do not send payment-card numbers, passwords, or other sensitive account credentials by email or through our contact form.

We will never ask you to provide your full payment-card password or account password.

SUHANI

Email: shcollectiveofficial@gmail.com
Phone / WhatsApp: 7501763136
Business Address: ROSHANBAGH, LALBAGH, MURSHIDABAD, WEST BENGAL
Support Hours: 8PM-10PM